I mistakenly removed my Apple leather wallet from my apple id while it wasn’t connected to my phone. Now, I can’t pair it again with my id or with any other id because I keep getting the “not your wallet” message.
iPhone 13 Pro
Hi Less. Thank you for your reply.
There is no chance the wallet became paired with another device, as I unpaired it while I was alone in my home. Any other possible solution?
Hi Less. Thank you for your reply.
There is no chance the wallet became paired with another device, as I unpaired it while I was alone in my home. Any other possible solution?
Hi ignacio111,
Thanks for coming to Apple Support Communities for help today.
It sounds like your iPhone Leather Wallet became paired with another device while it was disconnected from your Apple ID. In this case, the message would be expected. You'll need to find out what Apple ID it was paired with. This article can explain further: If an item or device is connected to another Apple ID
"Remove a Find My network item or device from an Apple ID
Use these steps to remove devices such as AirPods (3rd generation), AirPods Pro, AirPods Max, and iPhone Leather Wallet, Apple items such as AirTag, or Find My network items.
These steps also remove Find My Lock, which is the association of the device or item with an Apple ID. Find My Lock needs to be removed before you can associate the device or item with a different Apple ID.
These steps are the only way to remove an item from an Apple ID and remove Find My Lock. They can be performed from any iPhone, iPad, or iPod touch, or Mac that's signed in with the same Apple ID. Apple can't remove Find My Lock for you."
Have a fantastic day!
Hey there ignacio111,
Thanks for those details! Even with the new details you provided, we still recommend the steps in the message above to see if it has any effect on what's happening. Keep us posted on the results, and we'll go from there. Cheers!
Hi,
That's exactly how I removed it in the first place. My mistake was because I was switching from an iPhone 12 Pro to a 13 pro and I thought I had to delete the wallet from my account and then add it again with the new phone.
now the wallet doesn’t show in my account but I get the “not your wallet” message.
i have tried with both phones (always linked with the same account) and always get the same message
ignacio111,
If your Apple Wallet is no longer showing as connected to your Apple ID on either device, but you’re still receiving this message, we’re going to recommend you reach out to Apple Support for next steps. You can connect with them using the following link - Apple Support.
Thanks.
Apple leather wallet “not your wallet”
