Some Playlists (generated from menu/search) Not Working

Apple Music works fine on my phone. However, some playlists generated from the search feature will not play (classical chill, classical concentration) on the Apple TV app. Some playlists work fine (jazz chill, piano bar). The unit has the latest software update.


Any advice would be appreciated.


Jerry

Apple TV (4th generation)

Posted on Nov 16, 2022 2:55 PM

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7 replies

Nov 19, 2022 9:22 AM in response to CWOgm

Hi CWOgm,


Thank you for posting in Apple Support Communities!


Do you get a specific error message when you attempt to play music from those playlist?


You mentioned that the Apple TV was up to date. Has it been restarted since noticing this? Restating can help resolve many unexpected issues we may face with our devices


If your Apple TV isn't responding, restart it with your remote:
With your Siri Remote (2nd generation or later) or Apple TV Remote (2nd generation or later)*: Hold down the Back  and TV/Control Center  buttons. Let go when the light on your device flashes.
With your Siri Remote (1st generation) or Apple TV Remote (1st generation)*: Hold down the Menu and TV/Control Center  buttons. Let go when the light on your device flashes.
With your Apple Remote (aluminum or white): Hold down the Menu and Down buttons. Let go when the light on your device flashes.


How to turn off or restart your Apple TV - Apple Support


Hope that helps!

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Some Playlists (generated from menu/search) Not Working

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