With the recent firmware update my AirPods Pro 1st generation has experienced a popping noise when I use both. With or without noise control or Spatial settings. Any solution to this issue?

With the recent firmware update my AirPods Pro 1st generation has experienced a popping noise when I use both. With or without noise control or Spatial settings. Any solution to this issue?

Posted on Nov 15, 2022 06:23 AM

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Question marked as Top-ranking reply

Posted on Nov 17, 2022 07:31 AM

Hello andarafj,


Welcome to the Apple Support Communities.


The problem you're experiencing is addressed here by Apple: If your AirPods Pro (1st generation) make crackling or static sounds - Apple Support.

Follow these steps.

1. Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.
2. Check that your connected device is nearby, and there's no wireless interference or obstructions between you and your device
3. Listen to audio from a different app to see if the app causes the issue. 

If you still experience sound quality issues—or if the issues increase in loud environments, with exercise, or while talking on the phone—refer to AirPods Pro Service Program for Sound Issues.


We hope this information helps you out.


Kind regards!

3 replies
Question marked as Top-ranking reply

Nov 17, 2022 07:31 AM in response to andarafj

Hello andarafj,


Welcome to the Apple Support Communities.


The problem you're experiencing is addressed here by Apple: If your AirPods Pro (1st generation) make crackling or static sounds - Apple Support.

Follow these steps.

1. Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.
2. Check that your connected device is nearby, and there's no wireless interference or obstructions between you and your device
3. Listen to audio from a different app to see if the app causes the issue. 

If you still experience sound quality issues—or if the issues increase in loud environments, with exercise, or while talking on the phone—refer to AirPods Pro Service Program for Sound Issues.


We hope this information helps you out.


Kind regards!

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With the recent firmware update my AirPods Pro 1st generation has experienced a popping noise when I use both. With or without noise control or Spatial settings. Any solution to this issue?

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