Software update

If your iPhone is too old, it would not be compatible with the newer software updates.

Click ▶︎ iPhone compatibility with iOS 16 for the complete list.

If your model is on that list, then follow these steps, testing after each step:

• Software Update.
• Update iOS on iPhone.
• If your iPhone won't update.

Need more help?

• Call 1-800-APLCARE. 📞
• International Support. 🌐
• Contact Apple Support. 📝
• Live chat using Messages. 💬

Click ▶︎ iPhone User Guide. 📖

What has been fixed? An iPhone 5c cannot be upgraded past iOS 10.3.3. If you need to run apps that require a new version of iOS, you will have to get a newer iPhone model.