Photos not removing person from Photo

So photos asked me to review some images if they were the same as the person I was on. Missed that one person was not the same. Instead of giving a merge warning it combined two different people into one group, mixing thousands of photos. Now I'm trying to go through and fix it and have run into a snag.


I selected a group of photos under the first person and chose "[name] is not in this picture" from the menu. It removed the person from many of the photos and removed those photos from the group. In other photos it removed the persons name, but left the photo with unknown person in the group. It didn't unlink the wrong person from the photo.


So even though there's 4 people in the photo, it shows 5 people linked to it even though 1 person is labeled in the actual photo. It's not letting me remove/unlink that one person.


I tried switching the photos to 'faces' to see what it was highlighting, but it highlights a random part of the photo with no face in it. And there's no face circle for me to remove in these areas either.


Any ideas on how to fix this so I can remove the one person from the group?

Posted on Nov 14, 2022 04:22 PM

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Nov 14, 2022 04:32 PM in response to Adam Shortt

Just a couple other things I tried. if I rename the spot with PersonA who's not supposed to be in the picture, it adjusts the spot and there are only 4 people attached to the photo (one that is wrong though). If I then rename that person again with PersonB it renames the circle, but leaves PersonA as one of the people in the photo even though they're not there. Back up to 5 people in the photo.


Zooming in it let me remove the circle from the photo. This removed the spot, leaving 3 circles, but still listed PersonA in the list of people in the photo, saying there were 4 people in it even though there were only 3 face circles. Adding a fourth circle and adding PersonA's name in puts it back at 4 people but 1 is wrong. Adding the fourth circle but using PersonB's name bumps it to 5 people even though there's only 4 circles in the picture.

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Photos not removing person from Photo

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