THIS ISSUE HAS NOT BEEN FIXED. CAN WE GET IT FIXED?

External LaCie hard drive sleep mode issue

Hello, I have an external LaCie D2 drive (10TB, USB 3) connected to a MacBook Pro M1 Max with Monterey: even if I unchecked the option "put hard disk to sleep when possible" the drive goes to sleep whenever no app is reading from it: you can continuously hear the sound of waking up-reading-turning off. When I run apps like Lightroom it is a nightmare: to open any single photo I have to wait the disk to wake up and read files.

I'm sure the drive is ok because it used to work perfectly with my 7 years old MacBook Pro (Intel i7); and I have the same issue with other drives.

Tried to change port, change cable, restart, update apps, update MacOS.... no way; even on LaCie support I couldn't find any answer.

Posted on Nov 14, 2022 1:17 PM

Similar questions

1 reply

VikingOSX

Level 10

122,298 points

Nov 14, 2022 1:31 PM in response to Rebecca _Gruihn

Unless LaCie support can come up with a fix via a firmware update, or other recommendation (sounds like they couldn't) you likely won't be seeing new fixes arriving for Monterey as it is now in security/browser update mode with the release of Ventura.

As we are all fellow users here and the Apple product teams are embargoed from these open, Google-archived communities, no help will be coming from Apple for a third-party product.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

THIS ISSUE HAS NOT BEEN FIXED. CAN WE GET IT FIXED?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up