My phone isn’t updating
When I try to update my phone it doesn’t want to update and I don’t know what’s going on.
iPhone 11, iOS 15
Question marked as
For a start I would recommend going through the instructions outlined in the following page: If your iPhone or iPad won't update - Apple Support
If this doesn’t work then I would recommend trying a number of things to see if they resolve the issue.
- Restart the device
- Ensure that you don’t have beta profile installed. If a beta profile is present, installation of production software updates may be inhibited. See here for instructions on how to remove beta software: How to uninstall iOS beta software - Apple Support
- Try a different wifi network if one is available
- Plug the iPad into a computer with iTunes (or a mac that is updated a recent version) and try installing the update this way.
Otherwise I would recommend contacting Apple Support
