I am unable to connect to App Store. Receive a message ‘cannot connect to App Store’. ‘Retry’.
All of the Apps I currently have loaded work and update as needed.
I contacted Apple Store and steps they provided were no help. It appeared others had been contacting them with same issue.
I posted a question on this topic last week and it has since been removed.
any ideas?? Thank you.
iPhone 7
Thank you.
That response didn’t result in being able to connect to the App Store. The steps Apple provided also didn’t work. Any other ideas are appreciated.
Thank you.
That response didn’t result in being able to connect to the App Store. The steps Apple provided also didn’t work. Any other ideas are appreciated.
including speaking with Apple support.
What Apple support tell you?
I posted a question on this topic last week and it has since been removed.
You need to check you mail box, you have ge a response, see ->
App Store App - Apple Community
iPhone 7
Please start here, see -> If you see No Service, Searching, or SOS on your iPhone or iPad
If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support
If you still don't have a 'service' after that, check -> iPhone 7 Repair Program for "No Service" Issues
iPhone 7 Repair Program for "No Service" Issues - Apple Support
Then try again.
You need to have a good Service & Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
Try again, see -> If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
Check also ⤵️
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)
Prevent in-app purchases from the App Store
Prevent in-app purchases from the App Store – Apple Support (UK)
Click here for more support and assistance.
Thank you. My issue is not being connected to service. I have service. My issue is the message ‘cannot connect to Apple Store’. ‘Retry’ when I click on the app to connect to download apps. I can use all other apps on my phone with no issue.
Thank you. I have tried all you mentioned including speaking with Apple support. Still no luck in connecting to the App Store.
Cannot connect to App Store
