pkcs11 problems on macOs Ventura

Hello! I am from Costa Rica and when I want to install the digital signature through the /Library/Application Support/Athena/libASEP11.dylib library, my free version of Adobe Acrobat that I use indicates an error when installing it. It says that the module "PKCS#11 cannot be loaded".

I have a MacBook Pro M1 and am already a macOS Ventura user. My digital signature device is recent so I don't think that's the problem


Has anyone managed to solve this?

Thks!

-----

¡Hola! Soy de Costa Rica y cuando quiero instalar la firma digital a través de la librería /Library/Application Support/Athena/libASEP11.dylib mi versión gratuita que uso de Adobe Acrobat me indica error al instalarla. Dice que el modulo "PKCS#11 no se puede cargar".

Tengo una MacBook Pro M1 y ya soy usuario de macOS Ventura. Mi dispositivo de firma digital es reciente por lo que no creo que sea ese el problema


¿Alguien ha logrado resolver esto?

¡Saludos!


MacBook Pro 13″, macOS 13.0

Posted on Nov 13, 2022 11:06 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2023 10:30 AM

Hi Manutico,


There is probably nothing wrong with your certificate, it's just the Adobe Acrobat Reader running on MacOS Ventura.


After extensively researching for a solution, the following steps helped me have a working certificate (I'm running as well MacOS Ventura and Adobe Acrobat Reader and have an Athena USB stick).


Assuming that you have everything updated, follow the next steps and let me know if this has solved your problem.


1. Open Finder>Applications

2. Right-click on the Adobe Acrobat Reader.app and select Get Info from the menu.

3. If Open using Rosetta is not selected, select it.

4. Quit Adobe Acrobat Reader.

5. Reopen Adobe Acrobat Reader

6. Go to Preferences>Signatures>Identities & Trusted Certificates and click More

7. Click on Attach module and provide the path /Library/Application Support/Athena/libASEP11.dylib to the library

8. Check the certificate details and select the one you want to use for signing (if others are shown).


Please be aware that once you decide to open Adobe Acrobat Reader through Rosetta, you may experience lags in reading PDF documents. You may then decide (as I did) to use Preview for reading and Adobe Acrobat Reader only for signing purposes.

Similar questions

10 replies
Question marked as Top-ranking reply

Jan 4, 2023 10:30 AM in response to Manutico

Hi Manutico,


There is probably nothing wrong with your certificate, it's just the Adobe Acrobat Reader running on MacOS Ventura.


After extensively researching for a solution, the following steps helped me have a working certificate (I'm running as well MacOS Ventura and Adobe Acrobat Reader and have an Athena USB stick).


Assuming that you have everything updated, follow the next steps and let me know if this has solved your problem.


1. Open Finder>Applications

2. Right-click on the Adobe Acrobat Reader.app and select Get Info from the menu.

3. If Open using Rosetta is not selected, select it.

4. Quit Adobe Acrobat Reader.

5. Reopen Adobe Acrobat Reader

6. Go to Preferences>Signatures>Identities & Trusted Certificates and click More

7. Click on Attach module and provide the path /Library/Application Support/Athena/libASEP11.dylib to the library

8. Check the certificate details and select the one you want to use for signing (if others are shown).


Please be aware that once you decide to open Adobe Acrobat Reader through Rosetta, you may experience lags in reading PDF documents. You may then decide (as I did) to use Preview for reading and Adobe Acrobat Reader only for signing purposes.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

pkcs11 problems on macOs Ventura

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.