Unexpected external disk eject. Copying large files (+20GB) will cause external USB-C connected disk to eject.

I am using an M1 Mac Mini with an external Samsung 980 Pro 2TB NVMe in a USB-C enclosure (https://www.amazon.com/Hagibis-Enclosure-MC25-Pro-DP/dp/B096LMGTNG). Copying files larger than 20 GB will cause the disk to eject. 


Just now wanted to create a backup from SD-card to this external HDD, the backup worked until the image reached the size of 21,06 GB (21.048.066.560 bytes). This is really frustrating, as I bought for 400 euros worth of hardware and can't even use it in a normal way.


I tried several connection options and found that connecting the enclosure using a USB-C to USB-A (USB 2.0) cable resolves this issue of copying large files. But the overall speed is extremely slow in comparison.


Hope this can be resolved eventually in the OS software and it is not hardware related.


Kind regards,


Jochen

Mac mini 2018 or later

Posted on Nov 13, 2022 09:24 AM

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Nov 15, 2022 08:20 AM in response to Jochen22

Good day to you Jochen22, 


Let’s isolate the situation a bit more. 


A few helpful things to note, as you get back to us, are which format the external hard drive is in. If you’re not certain that information can be gathered from Disk Utility by clicking on the drive on the left and checking the format. 


You mentioned connecting via USB-C, are you using the Apple Thunderbolt 3 cable to do that or something different? About the Apple Thunderbolt 3 (USB-C) Cable


Also, do you seem to have any issues if you do this in a different user on your Mac? Set up users, guests, and groups on Mac


We’ll look for those results to continue assisting. 


Thanks. 

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Unexpected external disk eject. Copying large files (+20GB) will cause external USB-C connected disk to eject.

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