Verification process to send mail fails
I have a family member that can't send email. The verification process always fails. The username should be simply their first name but somewhere Mail.app keeps forcing it to be the first name plus the domain name.
So bob becomes *** which isn't the username an thus fails.
Since Apple added the automatically manage my mail settings check box. This has been a problem. That button only assumes emails are fully qualified such as ***
During initial configuration it is critically important to put the username as the last entry. If this isn't done then Mail.app replaces bob with ***. I have learned to always input the username last. If this isn't done the rest of the gui will display the correct username "bob" but this isn't what one will see in the mail server log file.
All login attempts will use *** instead of just bob. The entire account will need to be deleted and re-set up. This process has worked for at least 5 plus years.
Suddenly I have a user that no matter what I do the gui can't seem to convinced to use just the username.
If I use the connection doctor to confirm my settings everything passes the tests. If I try to send mail authentication fails. Connection doctor doesn't display the username during its tests so I'm not sure it is used to verify accounts.
I think it must be wrong inside the accounts.sqlite file...
Thanks,
Ben
[Edited by Moderator]