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LucyG1 Author

Level 1

4 points

We are trying to get into an iPhone and don't know the password.We have gotten to a point were on the screen it says iPhone is disabled connect to iTunes. We just don't know what to do from here.

I need help with getting into an iPhone.

Posted on Nov 12, 2022 7:00 AM

Top-ranking reply

Chattanoogan

Level 7

25,652 points

Posted on Nov 12, 2022 7:09 AM

Unfortunately, you’ve apparently reached the state where “wiping” (completely erasing) - and restoring your phone from a backup - is your ONLY available option.

You will need a computer, a cable, and you WILL need your AppleID credentials.

Then proceed as follows:

If you forgot your iPhone passcode - Apple Support

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We are trying to get into an iPhone and don't know the password.We have gotten to a point were on the screen it says iPhone is disabled connect to iTunes. We just don't know what to do from here.

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