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Why I can’t update anything on my phone and my iPad?

every time I try to update my Apps doesn’t work out and I read a message it’s says Your Account has been disabled in the App Store and iTunes

iPhone 11, iOS 15

Posted on Nov 11, 2022 9:56 PM

Reply
2 replies

Nov 11, 2022 10:05 PM in response to PeterSaady

"Why I can’t update anything on my phone and my iPad?: every time I try to update my Apps doesn’t work out and I read a message it’s says Your Account has been disabled in the App Store and iTunes"

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Thank you for the screenshot.


Troubleshooting a Locked Account:

Read the message on your screen? As it reads: "Your account has been disabled in the App Store and iTunes." So, contact Apple Support to unlock this...


In Depth:

Are you Locked Out?:

Are you locked out of your Apple Account, having tried so many times? If so, contact Apple Support...


Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Locked:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Why I can’t update anything on my phone and my iPad?

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