Answering the iPhone with Watch 8 has bad connection

I have the Watch series 8 and iPhone 13 Pro Max. I've noticed that when I answer my iPhone with my watch (Dick Tracy style), I can hear the caller but the caller can't hear me, as though the phone has a bad connection to the watch. Why is this happening? It seems to have started when I got the Series 8 watch.

Apple Watch Series 8

Posted on Nov 11, 2022 09:42 AM

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1 reply

Nov 13, 2022 01:35 PM in response to iafuj

Hi iafuj, We appreciate you reaching out to us. We understand that the person on the other line is unable to hear you if you answer your phone call on your Apple Watch.


First, let's test if the microphone on your Apple Watch is working as expected.

Please record some voice memos, then check if the recording is clear.


If the recording is clear, it is likely that your device's microphone is working as expected.

Please check for a software update and make sure that you are running the latest version of iOS and watchOS.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your devices can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch Update your Apple Watch


If the issue continues after the update, please unpair your devices, then pair them back again.

Performing these steps may help correct any feature that is not working as expected.

Unpair and erase your Apple Watch

Set up your Apple Watch


If you are unable to get a clear recording, please make sure that nothing is blocking the microphone on your Apple Watch. For example, a protective case

Please make sure that the microphone is also clean and free of any dirt or debris.

It may also help if you unpair any Bluetooth headphones from your Apple Watch if you have any.


If none of the situations above applies, a technician may have top take a look at your device's microphone.

You can use this link to explore your service options: Get Support



Take care!

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Answering the iPhone with Watch 8 has bad connection

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