how do i reset my apple tv 4k

Hello, i can not go to settings to reset my apple tv, 4k.

it was recommended by apple support to do it using itunes, but how do i connect it? it doesnt have USB-C or micro USB port


any ideas?

Posted on Nov 10, 2022 05:28 AM

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Posted on Nov 10, 2022 06:53 AM

The steps recommended to you are in Reset or restore your Apple TV to its factory settings - Apple Support

but this doesn't help you if you can't get to the settings, as you have reported.


Instead, Apple says that if you need more help, contact Apple Support. This brings up a page to commence the process of taking the unit in for a repair.

2 replies
Question marked as Top-ranking reply

Nov 10, 2022 06:53 AM in response to tbabenko

The steps recommended to you are in Reset or restore your Apple TV to its factory settings - Apple Support

but this doesn't help you if you can't get to the settings, as you have reported.


Instead, Apple says that if you need more help, contact Apple Support. This brings up a page to commence the process of taking the unit in for a repair.

Nov 10, 2022 04:43 PM in response to tbabenko

For the 4K models (without USB port), you will need the assistance of Apple to restore the device, if you can’t access the menus. Users can’t do the restoring themselves.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support.

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how do i reset my apple tv 4k

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