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Hello apple i buy iphone 12 but icloud is locked can u unlocked my new phone

Hello apple buy iphone 12 2 hand but phone is locked can u unlock my new phone imei is:35970882349590 I will be very happy if you fix it

iPhone 12

Posted on Nov 9, 2022 10:10 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2022 10:14 PM

Probably you are referring to Activation Lock.


If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

2 replies
Question marked as Top-ranking reply

Nov 9, 2022 10:14 PM in response to Ivaylo8881

Probably you are referring to Activation Lock.


If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

Nov 9, 2022 10:14 PM in response to Ivaylo8881

You are addressing this to another user and not to Apple in this forum.


Apple Support Community Forum


This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc.




Hello apple i buy iphone 12 but icloud is locked can u unlocked my new phone

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