You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how to find my airpod charge case?

How to find my airpod charge case?

Posted on Nov 8, 2022 1:58 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 9, 2022 4:08 PM

Hello Rosedejoyce,


Let's start off by checking the helpful steps in this article which can help with this issue: Find your lost AirPods. It explains: "With AirPods Pro (2nd generation), you can also locate the charging case on the map if it's separated from your AirPods." Follow these steps:


"Locate your AirPods on a map

If you've lost or misplaced your AirPods, you might be able to find them if you use the Find My app on your iPhone, iPad, iPod touch, or Mac that you're signed in to with the same Apple ID. With AirPods Pro (2nd generation), you can also locate the charging case on the map if it's separated from your AirPods.

Locate your AirPods in the Find My app

      1. Open the Find My app.
      2. Select the Devices tab.
      3. Choose your AirPods. Under each device, you see a location or "No location found."

If you can't locate your AirPods on the map


Turn on the Find My network 

If you turn on the Find My network, you might be able to see the location of your AirPods (3rd generation), AirPods Pro and AirPods Pro (2nd generation), or AirPods Max even if your iPhone, iPad, or iPod touch isn't connected to a Wi-Fi or cellular network.

      1. On your iPhone, iPad, or iPod touch, open the Settings app.
      2. Select your name, then select Find My.
      3. Select Find My [device], then turn on Find My [device].
      4. Turn on "Find My network."


Play a sound on your AirPods

If your AirPods are near any of your Apple devices and connected to Bluetooth, you can play a sound to help you find them. With AirPods Pro (2nd generation), you can also play a sound to help find your charging case.

      1. Open the Find My app.
      2. Select the Devices tab.
      3. Choose your AirPods from the list.
      4. Tap Play Sound to play a sound that gets louder gradually."


Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!






1 reply
Question marked as Top-ranking reply

Nov 9, 2022 4:08 PM in response to Rosedejoyce

Hello Rosedejoyce,


Let's start off by checking the helpful steps in this article which can help with this issue: Find your lost AirPods. It explains: "With AirPods Pro (2nd generation), you can also locate the charging case on the map if it's separated from your AirPods." Follow these steps:


"Locate your AirPods on a map

If you've lost or misplaced your AirPods, you might be able to find them if you use the Find My app on your iPhone, iPad, iPod touch, or Mac that you're signed in to with the same Apple ID. With AirPods Pro (2nd generation), you can also locate the charging case on the map if it's separated from your AirPods.

Locate your AirPods in the Find My app

      1. Open the Find My app.
      2. Select the Devices tab.
      3. Choose your AirPods. Under each device, you see a location or "No location found."

If you can't locate your AirPods on the map


Turn on the Find My network 

If you turn on the Find My network, you might be able to see the location of your AirPods (3rd generation), AirPods Pro and AirPods Pro (2nd generation), or AirPods Max even if your iPhone, iPad, or iPod touch isn't connected to a Wi-Fi or cellular network.

      1. On your iPhone, iPad, or iPod touch, open the Settings app.
      2. Select your name, then select Find My.
      3. Select Find My [device], then turn on Find My [device].
      4. Turn on "Find My network."


Play a sound on your AirPods

If your AirPods are near any of your Apple devices and connected to Bluetooth, you can play a sound to help you find them. With AirPods Pro (2nd generation), you can also play a sound to help find your charging case.

      1. Open the Find My app.
      2. Select the Devices tab.
      3. Choose your AirPods from the list.
      4. Tap Play Sound to play a sound that gets louder gradually."


Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!






how to find my airpod charge case?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.