My iMac keyboard after the new update is not working , I’m currently waiting for it to open and start working. What does that mean. ?

If the keyboard doesn’t open and it’s not working does it have to do with the dust or is it some problematic stuff ? It says to keep the iMac open for like an hour now !

iMac 24″, macOS 12.6

Posted on Nov 7, 2022 01:06 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 7, 2022 03:02 PM

What do you mean by "keyboard doesn’t open".


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Similar questions

1 reply
Question marked as Top-ranking reply

Nov 7, 2022 03:02 PM in response to Elenapkeh

What do you mean by "keyboard doesn’t open".


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iMac keyboard after the new update is not working , I’m currently waiting for it to open and start working. What does that mean. ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.