Updating problem

I can’t update my iphone 13 pro to iOS.

Posted on Nov 7, 2022 11:07 AM

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Question marked as Top-ranking reply

Posted on Nov 7, 2022 11:08 AM


What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


You can also check out this article for help -

If your iPhone or iPad won't update – Apple Support (UK)


13 replies
Question marked as Top-ranking reply

Nov 7, 2022 11:08 AM in response to khashayar208


What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


You can also check out this article for help -

If your iPhone or iPad won't update – Apple Support (UK)


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Updating problem

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