Hi,
I have removed my old 13 pro max from everywhere but new user being asked for my Apple ID password to turn activation lock off.
The phone does not show in my devices.
Please help.
Thanks in advance
See the article What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
How to remove Activation Lock - Apple Support
The new owner of iPhone can't remove activation lock , you have to remove it and then Handover iPhone to the new user .
Help! iPhone removed everywhere: iCloud and FindMy but still asks for activation lock password
