Ipad Mini 5th Generation

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Jaybird48 Author

Level 1

4 points

Ipad Mini 5th Generation

My Ipad min WON'T turn off

The volume buttons don't work

When I clicked the top button and volume high button nothing happens

The microphone doesn't work

When I try to play my music, I get error msg 1852797029

The music for my games doesn't work

I went to Ipad settings and looked under General, Sound, Privacy and couldn't find anything for microphone or volume. I went into Control Center and silent mode is a red circle with a minus sign

I went to settings for google, google home, google maps sand clicked OK to access microphone, but it still doesn't work.

I downloaded the newest update OS15.7.1

Is there another setting I should look under to find microphone and sound?

This is a refurbished Ipad Mini Fifth Generation Model FUQHH07MLM9 . that I bought from Apple. The warranty expires in May 2023

iPad mini 5, iPadOS 15

Posted on Nov 4, 2022 10:55 AM

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Answer 1

Top-ranking reply

MichelPM

Level 10

81,495 points

Nov 4, 2022 11:14 AM in response to Jaybird48

After ANY iOS/iPadOS upgrade/update, you should ALWAYS perform a simple hard reset/forced restart of your Apple mobile device.

For iPad models with a Home button, do a simple hard reset/forced restart of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.

OR

For much newer design iPad models, without a Home button, try the new simple hard reset/forced restart procedure for the new 2018-2022 iPad Pros, 2020/21 iPad Air 4 and 5 and 2021 iPad Mini 6 models.

1. Press and release the volume button closest to the top Power button

2. Then immediately press and release the volume button farthest from the top Power button.

3. Then, press and hold the top single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your 2018-2022 iPad will boot up completely to the iPad’s Lock screen.

Best of Luck to You!

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Answer 2

Nov 4, 2022 11:15 AM in response to Jaybird48

Perform a forced restart of your iPad - and then re-assess:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

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Answer 3

Jaybird48 Author

Level 1

4 points

Nov 5, 2022 09:12 AM in response to MichelPM

Thank you so much. I followed your first suggestion and all my sound, volume and microphone issues are working. Yeah. My ipad still won't turn off. I used to turn it off by pushing the top power button and the screen would go black. But that doesn't happen now. Eventually the screen goes black. Thanks again for your help.

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Ipad Mini 5th Generation

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