Apple Wallet Hack or Card Compromised

I carelessly followed a link in a text message supposedly from Apple informing me that my card had been “suspended due to unusual activity” and provided my card details for so-called wallet reactivation. Unauthorised transactions then ensued on that card and on another card issued by my card company - a virtual bank. I’ve cancelled both cards and am considering requesting replacements. So, was my Apple Wallet hacked or my cards merely compromised? Put differently, if a get new cards and add them to Wallet, can I expect them to be safe?

Posted on Nov 3, 2022 08:54 PM

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Posted on Nov 3, 2022 10:08 PM

Your cards were compromised. It had nothing to do with iOS or the wallet app. You unfortunately fell for a standard phishing scam to get use of your cards.


And note that Apple cannot suspend anyone’s cards. Apple is not a bank, and thus is not the issuing financial institution that issued the card in the first place. Only that issuing bank can suspend someone’s cards. For an Apple Card, that would be Goldman Sachs bank, not Apple. Apple has no say at all in how Goldman Sachs manages their clients credit accounts.


With U.S.A. banks, when you report the fraudulent charges, issuance of a new card is usually automatic. Cancelling the card due to illegal charges doesn’t close your account with the bank, so they usually just automatically send you a new card with a new account number and security code.

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Question marked as Top-ranking reply

Nov 3, 2022 10:08 PM in response to DaddyJRMax

Your cards were compromised. It had nothing to do with iOS or the wallet app. You unfortunately fell for a standard phishing scam to get use of your cards.


And note that Apple cannot suspend anyone’s cards. Apple is not a bank, and thus is not the issuing financial institution that issued the card in the first place. Only that issuing bank can suspend someone’s cards. For an Apple Card, that would be Goldman Sachs bank, not Apple. Apple has no say at all in how Goldman Sachs manages their clients credit accounts.


With U.S.A. banks, when you report the fraudulent charges, issuance of a new card is usually automatic. Cancelling the card due to illegal charges doesn’t close your account with the bank, so they usually just automatically send you a new card with a new account number and security code.

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Apple Wallet Hack or Card Compromised

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