iPad Pro 9.7-inch bricked, won't restore from Mac

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iPad Pro 9.7-inch bricked, won't restore from Mac

My iPad Pro 9.7-inch WiFi (model A1673) is bricked, apparently after a failed iOS upgrade (it worked fine before 10/24/2022). Restoring from Mac (in Finder) after many minutes reports that it could not be restored: "An unknown error occurred (4). 060E.0006". This happens from all my Macs running MacOS v12.6.1 Monterey, repeatedly. No amount of fiddling with the power and home buttons makes any difference, not even the DFU mode. What to do?

Will Apple fix this to make iPad models A1673 work again?

iPad Pro 9.7-inch WiFi

Posted on Nov 3, 2022 11:29 AM

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Answer 1

Top-ranking reply

LotusPilot

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299,624 points

Nov 3, 2022 12:15 PM in response to NormalMatrix

You might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assess your iPad - and provide appropriate assistance:

Genius Bar Reservation and Apple Support Options - Apple

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Answer 2

NormalMatrix Author

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8 points

Nov 4, 2022 10:51 AM in response to GREAT DIVIDE

You mean downgrading to iOS 15.7? Alas, that also failed, even using direct USB cable to Mac (known good, without a dock). I tried even earlier iOS 15.6.1, 15.5, and 15.4.1 but those images are not authorized: "Declined to authorize this image on this device for this user." Bummer.

Maybe there is another problem as well.

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Answer 3

Nov 4, 2022 11:42 AM in response to NormalMatrix

You generally cannot roll-back to an earlier version of iOS/iPadOS than is currently installed.

All System Updates are digitally signed by Apple - and can only be installed whilst the digital signatures remain valid. After release of a new iOS/iPadOS version, the immediately preceding version continues to be digitally signed by Apple - however, usually within a few days, Apple will revoke the digital certificate with which the earlier version is signed.

Perhaps consider that iOS/iPadOS updates include both functional and essential security updates. Restoring an earlier version of the OS would undermine the security of your device and your personal data.

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Answer 4

NormalMatrix Author

Level 1

8 points

Nov 5, 2022 09:41 AM in response to LotusPilot

Judging by the symptoms, iOS 16 wasn't successfully installed so installing 15.7 would actually be a restoration to the last working state. My iPad worked just fine on 10/23/22 and wouldn't power on after 10/24/22 when iOS 16 came out.

It seems that my iPad will remain bricked until (and if) Apple comes out with updated iOS 16.x which fixes this.

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