Shazam not giving me an option to log in on the app.

Question

Shazam not giving me an option to log in on the app.

I just bought an iPhone after a lifetime of having a Samsung. I downloaded Shazam (my iCloud email is the same as my email I used previously to log into Shazam) but I can’t find the option in settings to log in on the app so I can see all my history of previously Shazammed songs on my Samsung phone. There was a similar question to mine but the link given in responses was a non-working link. To either log in or merge accounts, so don’t remember what the answer to the question was. When I go through Safari browser I am able to log in but not on the actual app on my phone.

iPhone 14 Pro Max, iOS 16

Posted on Nov 3, 2022 10:30 AM

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Answer 1

mario49

Community Specialist

Nov 7, 2022 12:01 PM in response to TherealKhalessi

Hey TherealKhalessi,

Thanks for clarifying. It seems like the account used does work, but there is no setting to sign in with the Apple ID to the app directly. Let's get a little more information to help narrow this down.

Are you signed in with the same email address as the Apple ID?

If you go into the Shazam app and open the Settings on the My Music screen, is Sync Shazams to Apple Music enabled?

Keep us posted.

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Answer 2

Trish313

Community Specialist

Nov 5, 2022 12:54 PM in response to TherealKhalessi

Hi TherealKhalessi,

Are there any updates available for the app? Needing to install an update can cause an app to behave unexpectedly. You can confirm by doing the following:

Launch the App Store
Tap on your profile in the top right
Scroll down to see what updates are available
Tap update to install the updates

How to manually update apps on your Apple device - Apple Support

Check out more information on using Shazam: Use Shazam on iPhone, iPad, Apple Watch, or Mac - Apple Support.

Have a good one!

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Answer 3

Nov 7, 2022 11:17 AM in response to Trish313

So this answer was not helpful because the app is up-to-date. I tried uninstalling and reinstalling many times since I literally got the phone a few days ago. It doesn't actually solve my issue of getting my history back to my new phone.

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Shazam not giving me an option to log in on the app.

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