Can't connect my AirTags to new iPhone 14 Pro

Cannot connect my air tags to new iPhone 14 Pro


[Re-Titled by Moderator]

iPhone 14 Pro, iOS 16

Posted on Oct 31, 2022 05:12 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2022 08:33 AM

Hi BlueG51,


Thank you for participating in the Apple Support Communities. It sounds like you're having trouble setting up your AirTag with your new iPhone and it looks like you've come from a helpful article: Set up your AirTag using your iPhone, iPad, or iPod touch We want to make sure you've tried the appropriate steps and have everything you need.


Have you already tried these steps?

"

If you can't set up your AirTag

  1. Make sure that your device is ready for setup.
  2. If the setup animation disappeared, press the side button or Sleep/Wake button on your iPhone to put your device to sleep. Then wake and unlock your iPhone. Wait up to 15 seconds, and the animation should reappear. 
  3. If you have multiple AirTags to set up, make sure that only one is near your device at one time.
  4. Remove and then replace the battery in your AirTag.* 
  5. If your AirTag still won't connect to your device, reset your AirTag

"

And you have everything you need?

"

What you need 

  • An iPhone, iPad, or iPod touch with iOS 14.5 or iPadOS 14.5 or later and two-factor authentication turned on
  • Find My turned on.
  • Bluetooth turned on.
  • A strong Wi-Fi or cellular connection.
  • Location Services turned on: Go to Settings > Privacy > Location Services.
  • To be able to use Precision Finding and to see the most accurate location for your AirTag, turn on Location Access for Find My. Go to Settings > Privacy > Location Services, then scroll down and tap Find My. Check While Using the App or While Using the App or Widgets. Then turn on Precise Location.

"

If so and the issue persists, we recommend contacting Apple Support for further assistance. Contact Apple Support


Take care.




1 reply
Question marked as Top-ranking reply

Nov 3, 2022 08:33 AM in response to BlueG51

Hi BlueG51,


Thank you for participating in the Apple Support Communities. It sounds like you're having trouble setting up your AirTag with your new iPhone and it looks like you've come from a helpful article: Set up your AirTag using your iPhone, iPad, or iPod touch We want to make sure you've tried the appropriate steps and have everything you need.


Have you already tried these steps?

"

If you can't set up your AirTag

  1. Make sure that your device is ready for setup.
  2. If the setup animation disappeared, press the side button or Sleep/Wake button on your iPhone to put your device to sleep. Then wake and unlock your iPhone. Wait up to 15 seconds, and the animation should reappear. 
  3. If you have multiple AirTags to set up, make sure that only one is near your device at one time.
  4. Remove and then replace the battery in your AirTag.* 
  5. If your AirTag still won't connect to your device, reset your AirTag

"

And you have everything you need?

"

What you need 

  • An iPhone, iPad, or iPod touch with iOS 14.5 or iPadOS 14.5 or later and two-factor authentication turned on
  • Find My turned on.
  • Bluetooth turned on.
  • A strong Wi-Fi or cellular connection.
  • Location Services turned on: Go to Settings > Privacy > Location Services.
  • To be able to use Precision Finding and to see the most accurate location for your AirTag, turn on Location Access for Find My. Go to Settings > Privacy > Location Services, then scroll down and tap Find My. Check While Using the App or While Using the App or Widgets. Then turn on Precise Location.

"

If so and the issue persists, we recommend contacting Apple Support for further assistance. Contact Apple Support


Take care.




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Can't connect my AirTags to new iPhone 14 Pro

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