Apple one subscription

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Level 1

6 points

Apple one subscription

I subscribed to apple one with 1 free month for myself & 2 others. Mine works. However, on the other iPhone SE’s Apple Music doesn’t recognize the subscription.

iPhone SE

Posted on Oct 31, 2022 03:36 PM

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Answer 1

Top-ranking reply

Phil0124

Level 10

214,399 points

Nov 1, 2022 08:03 AM in response to BZombiie

If they had a subscription and cancelled it recently, they are not eligible for the free trial on Apple One.

Access will be available once the free trial is over and you are actually charged.

See here: link-> Bundle Apple subscriptions with Apple One - Apple Support

Apple One includes a free 1-month trial for services that you don’t already have. After your free trial, services that you previously subscribed to are automatically included in Apple One. If you recently canceled a service, you might not be eligible for the free trial. Your plan automatically renews after the trial.

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Answer 2

Phil0124

Level 10

214,399 points

Nov 1, 2022 07:14 AM in response to BZombiie

Which Apple One Subscription did you get? You need Family or Premium to be able to share Apple Music.
Check on their devices that the subscription is visible in Settings->Family Sharing.
Did they have their own subscription previously and cancelled it?

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Answer 3

BZombiie Author

Level 1

6 points

Nov 1, 2022 07:57 AM in response to Phil0124

Apple One family share. On all of our phone settings, it says we are currently enrolled in the subscription, yes. And Apple TV works great on all phones. When I open the Apple Music app on the iPhone’s SE’s, it says to sign up for Apple Music or plug into the computer to transfer purchased music. Yes, we had this subscription before & cancelled it around Aug-Sept timeframe! But it works on mine, no problem!

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Answer 4

BZombiie Author

Level 1

6 points

Nov 1, 2022 05:02 PM in response to Phil0124

Ok ok… I’m following with what you’re saying now. But how does mine work then? I’m the one that set up the apple one before & cancelled. How am I eligible for the free trial & other phones are not?

thank you for taking the time to explain!!!!!

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Answer 5

Phil0124

Level 10

214,399 points

Nov 2, 2022 07:34 AM in response to BZombiie

Did you actually physically cancel it? Or did you just setup Apple One directly? If you just set it up, then it would have transitioned automatically with no actual cancelation in between.

If you did manually cancel it before getting Apple One, then that would be a mystery. Maybe dependent on how much time passed between the cancellation of one and the activation of the other.

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Apple one subscription

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