Family sharing error : the data couldn't be read because it isn't in the correct format

Hi there,

When I try to invite my wife for family sharing,


my wife's Iphone said " the data couldn't be read because it isn't in the correct format "


I am using Iphone SE 2, wife is using Iphone 14 pro max.


200giga clould.


I don't have any idea why it happen.

Could anyone please let me know how to fix this?


Thanks.



iPhone SE, iOS 13

Posted on Oct 30, 2022 7:45 PM

Reply
2 replies

Nov 2, 2022 8:56 AM in response to inho49

Hello inho49,


Thanks for using Apple Support Communities. When trying to join a Family Sharing group it is expected to see alerts if the member is already in another family. We recommend that you make sure your wife isn't already in another group and try the steps in the following resource to send the invitation again: Set up Family Sharing - Apple Support


If the issue persists, please contact Apple Support for further assistance. Contact - Official Apple Support


Cheers!


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Family sharing error : the data couldn't be read because it isn't in the correct format

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