Messages not syncing

Messages sent to my iPhone (using phone number) are no longer showing up on my Mac or iPad. I've tried re-syncing iCloud on Messages, but it's only showing my email settings and not my phone number.

Thanks!

MacBook Pro 15″, macOS 12.6

Posted on Oct 30, 2022 10:11 AM

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Question marked as Top-ranking reply

Posted on Oct 30, 2022 10:39 AM

See the article If you can’t send or receive messages on your Mac - Apple Support

If your contacts see your email instead of your phone number

If you can send messages but your contacts see your email address instead of your phone number, make sure that you're signed in to iMessage with the same Apple ID on all your devices. Learn how to add your phone number to Messages on your Mac.

5 replies
Question marked as Top-ranking reply

Oct 30, 2022 10:39 AM in response to colleenfromsanta cruz

See the article If you can’t send or receive messages on your Mac - Apple Support

If your contacts see your email instead of your phone number

If you can send messages but your contacts see your email address instead of your phone number, make sure that you're signed in to iMessage with the same Apple ID on all your devices. Learn how to add your phone number to Messages on your Mac.

Oct 30, 2022 12:56 PM in response to colleenfromsanta cruz

What iOS do your have on your phone? If you updated to iOS 16 and are running MacOS Monterey 12.6 Messages will not sync. I had this problem when running iOS 16 and Mac)S 12.6. I spent nearly a month working with Apple Support and they were no help. Once I updated my macOS 13 to Ventura the problem went away.


Apple should have warned of the incompatibility but they didn’t.

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Messages not syncing

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