Hi, I have just updated my IPad Pro M1 12.9 to iOS 16.1 and Mail app (native app for IPad) doesn’t work anymore. It crashes as soon as I open it. Anyone experienced this issue? Any suggestion? Thanx in advance.
iPad Pro, 12.9-inch, 6th Gen, Cell mmW
Hello PotchART,
Thanks for posting in the Apple Support Communities. We're happy to look into this with you. We understand that you're having issues with the Mail app on your iPad. Have you tried using the suggestions provided here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support? If not, this is a great place to start, working towards a solution.
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
Best regards.
Hi PotchART,
Some iOS apps can be deleted just as third-party installed app. Mail can be deleted and reinstalled from the App Store.
1. Touch and hold the app.
2. Tap Remove App.
3. Tap Delete App, then tap Delete to confirm.
Delete apps on your iPhone, iPad, and iPod touch
You can find a full list of built-in apps that can be deleted in Delete built-in Apple apps from the Home Screen on your iOS 14 or later or iPadOS device or Apple Watch.
Regards.
Have tried deleting and reinstalling the Mail App but the problem still persists.
I use my ipad as my work book and am in deep trouble due to the crashing of mail app.
Hope someone can give a workable solution.
Super frustrating - my iPad auto updated to iOS 16.2 overnight, and now the mail app crashes every time I try to open it. Apple doesn’t even appear to offer a place to report the bug, and searching the internet for solutions turns up some questionable sites. Apple, you broke my iPad!
It still doesn't work
I don't know if there will be a patch or if I'd better cancel and reinstall the app.
How can I reinstall a system app?
Hi, I’ve reinstalled mail app and now it works again.
I”ve deleted the app and restarted it still will not work here as well.
When i try to delete and re-add the mail app, it won’t allow me to add my existing accounts, saying that the account already exists. So now I can’t use it at all.
I'm having the same issue. Have restarted iPad, deleted / reinstalled Mail app, and it still crashes on opening ever since I updated to 16.1.1. This significantly reduces my iPad's utility.
Im have have the same issue there must be something wrong with the update. My email is working fine on my IPhone and my Mac book. Please help. I use it for business and it does now work
Mail app crashes after 16.1 update
