Data copy requests prompt security alert and cancels the request!

Question

Level 1

10 points

Data copy requests prompt security alert and cancels the request!

A few days or so after I make a request to obtain a copy of my iCloud/Apple ID data I get an alert stating that I need to reset my password and that my request has been canceled due to security reasons!

This is very irritating and I've never had a security alert on my account before my initial data request.

Does Apple just not want to provide me a copy of my data?? Ha!

I requested a copy of my data for the 3rd time just now, I guess we'll see what happens...

Posted on Oct 30, 2022 01:48 AM

Reply

Answer 1

ShannonM1

Community Specialist

Nov 1, 2022 11:38 AM in response to Ty.Little21

Hello Ty.Little21,

We understand that you're trying to access your data via the steps at Get a copy of the data associated with your Apple ID account - Apple Support

You'll want to Change your Apple ID password - Apple Support and then try and access the data request again. If issues persist, then contact Apple Support for assistance.

Thanks for using Apple Support Communities!

Reply

Data copy requests prompt security alert and cancels the request!

Similar questions