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Why is my account disabled and how can I enable my account again?

Why is my account disabled and how can I enable it to allow me to purchase/update current apps on my phone

Posted on Oct 29, 2022 11:33 AM

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Question marked as Top-ranking reply

Posted on Oct 29, 2022 11:34 AM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to upper right hand corner and click on Get Support or:


Contact Apple for support and service


If your Apple ID is locked or disabled - Apple Support


~Katana-San~


2 replies
Question marked as Top-ranking reply

Oct 29, 2022 11:34 AM in response to EllyZitnik

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to upper right hand corner and click on Get Support or:


Contact Apple for support and service


If your Apple ID is locked or disabled - Apple Support


~Katana-San~


Oct 29, 2022 11:34 AM in response to EllyZitnik

See these circumstances:

1) Apple ID disabled (generic) = If your Apple ID is locked or disabled

2) Apple ID disabled (in iTunes & App Store) = Contact Apple Support, after reading (and performing) the steps provided in this support article:--> If you see a message that says 'Your account has been disabled in the App Store and iTunes' , and using the following specific link:--> Apple Support


If you get no help, contact Apple Support using this link:--> Contact Apple for help with Apple ID account security - Apple Support

Regards

Giulio

Why is my account disabled and how can I enable my account again?

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