IMessage Photos Didn’t transfer to New Phone
My photos in messages did not download my new phone how can I get them. It’s been several days. they are still showing on my old phone.
User profile for user:
bbesspete
User level:
Community Specialist
Hello TequilaGal,
Thanks for posting in Apple Support Communities. We understand that photos in the Messages app did not move over to your new iPhone. We'd like to help by gathering additional information first:
Which method did you use to transfer data from your old iPhone to your new iPhone? Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support
Do you see placeholders for the photos in Messages?
Do you have Messages enabled for iCloud on your old and new iPhone? Here's how to check:
- Go to the Settings app.
- Tap your name.
- Tap iCloud.
- Turn on Messages.
Use Messages in iCloud - Apple Support
This information will help us determine next steps.
Take care!