Logitech combo 3 touch keyboard clicking doesn't work

Hi everyone,


Today i received my new Ipad with Logitech rugged combo 3 touch keyboard.


everything works…i can type, move cursor (dot) but when i want to click on something nothing happens. For example when i place my cursor in the adress bar and click on the trackpad nothing happens.


Does anyone have any idea on what could be the reason for this?


the keyboards firmware is the latest and the Ipad is running the latest OS16.


All help tips will be greatly appreciated!

Posted on Oct 28, 2022 12:14 PM

Reply
1 reply

Oct 31, 2022 08:28 AM in response to artoficial

Hi artoficial, We appreciate you reaching out to us. We understand that you are not getting any response when you click on something using your Logitech keyboard.


Making sure that the iPadOS and your keyboard firmware are up to date is a great first step.

We recommend that you reach out to Logitech to learn more about the product they manufactured.

There may be a setting that you'll have to enable, or they may have to service your keyboard.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Logitech combo 3 touch keyboard clicking doesn't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.