iPhone locked to owner

unlock the iPhone please I bought it at an auction without a box with a blocked icloud.




[Edited by Moderator] 


Posted on Oct 27, 2022 12:10 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2022 12:48 AM

The iPhone is locked to the previous owner and is useless to you unless you can contact this person and have them unlock the phone. See How to remove Activation Lock - Apple Support. If you bought the device at an auction finding the previous owner might be difficult.


Your only other recourse is to return it to the auction house and demand a refund. They should not have sold it in this condition.


For more information on Activation Lock see

Activation Lock on Apple devices)

and

The All Too Common SAD Reality of Buying a Used iPad/iPhone, an excellent User Tip by lobsterghost1


1 reply
Question marked as Top-ranking reply

Oct 27, 2022 12:48 AM in response to sergei41

The iPhone is locked to the previous owner and is useless to you unless you can contact this person and have them unlock the phone. See How to remove Activation Lock - Apple Support. If you bought the device at an auction finding the previous owner might be difficult.


Your only other recourse is to return it to the auction house and demand a refund. They should not have sold it in this condition.


For more information on Activation Lock see

Activation Lock on Apple devices)

and

The All Too Common SAD Reality of Buying a Used iPad/iPhone, an excellent User Tip by lobsterghost1


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone locked to owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.