I cannot change my information the credit card you have listed was hacked and canceled

I need to change credit card information . Card has been hacked and canceled. I don’t know how to update my payment information. Please help

iPhone 13 Pro Max, iOS 15

Posted on Oct 25, 2022 09:52 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2022 05:01 PM

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  *

1 reply
Question marked as Top-ranking reply

Oct 25, 2022 05:01 PM in response to RenéeMichele

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  *

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot change my information the credit card you have listed was hacked and canceled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.