Can’t take screenshot iPhone 13

Question

Level 1

4 points

Can’t take screenshot iPhone 13

I have read threads about this and have tried all the tips.

I have updated iOS - I have tried assisted touch, I have reset my iPhone completely - and still I cannot take a screenshot on my phone.

iPhone 13 Pro Max

Posted on Oct 23, 2022 2:31 PM

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Answer 1

Carol B.

Level 6

17,255 points

Oct 23, 2022 4:46 PM in response to erlend75

Have your tried this method and failed? If so, what exactly happens when you press the two buttons? The trick is to make sure you are using the TOP, LEFT button, not the bottom.

Take a screenshot on your iPhone - Apple Support

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Answer 2

erlend75 Author

Level 1

4 points

Oct 23, 2022 10:37 PM in response to Carol B.

I have taken screenshots like that for years. When I do that now - absolutely nothing happens. I have plenty of storage on both my phone and iCloud - and have tried all suggested methods I can find

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