Permanently Closed location on Apple Maps
My active business location is shown as 'Permanently Closed' on Apple Maps yet the location is not closed. This status is hurting my business traffic! How can I change this status?
My active business location is shown as 'Permanently Closed' on Apple Maps yet the location is not closed. This status is hurting my business traffic! How can I change this status?
I can't do this as I don't use an Apple phone or computer. I've had my son and a staff member both do this and try to update our hours but the issue isn't being changed but whoever administers the site. I've also asked corporate DQ to investigate and still the problem persists. It's very frustrating that someone can affect the success of my business like this and take no action or accountability to make things right and correct the error.
You don't need an Apple device. Just go here: https://register.apple.com/placesonmaps/
Tap on your business in maps then tap on the more button and report a problem. Check your Yelp listing also.
Did you check your Yelp listing?
Call AppleCare.
Yes, my Yelp listing looks correct. Is there a number and extension or department for Apple Care that you can recommend so I can get as close to the correct support group quickly?
Try the link Etresoft provided first then call. There is no such number/area I am aware of.
Permanently Closed location on Apple Maps