I can’t update my Apple Watch series 3 to os 8.7.1

I am not able to update my apple watch series 3 to watch os 8.7.1

iPhone 11 Pro Max, iOS 16

Posted on Oct 23, 2022 01:49 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2022 01:54 PM

Same goes for me. I have watch3 and iphone14. The phone download something and then it stuck in "preparing" for hours. The apple support worker told me to wait or send my phone to the service. This is unacceptable. I was using my watch few days ago. I have to reset it because the changing my phone and then my watch gone. You don't have any justification to broke our watches like that. Apple need to find a quick solution because leave us in a difficult situation like this.

5 replies
Question marked as Top-ranking reply

Oct 23, 2022 01:54 PM in response to naghi94

Same goes for me. I have watch3 and iphone14. The phone download something and then it stuck in "preparing" for hours. The apple support worker told me to wait or send my phone to the service. This is unacceptable. I was using my watch few days ago. I have to reset it because the changing my phone and then my watch gone. You don't have any justification to broke our watches like that. Apple need to find a quick solution because leave us in a difficult situation like this.

Oct 24, 2022 02:01 PM in response to Aashie

they just sending updating steps again and again. they did not do anything to solve the problem. support center, this is for you; please take an aw3 and try all steps to update it and lets see all of your guffs are work or not. this goes against of consumer rights. you can't take our chance to use our watches like this. Please solve the update software problem!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t update my Apple Watch series 3 to os 8.7.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.