my FaceTime camera on my MacBook is poor quality

Why is my FaceTime camera poor quality

MacBook Air 13″, macOS 10.14

Posted on Oct 23, 2022 10:37 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2022 08:31 AM

Hello Gab878,


If your MacBook Air comes with a built-in camera, try the following steps to resolve the problem:

Improve image quality
- Clean the camera: Use a soft, lint-free cloth to wipe the camera.
- Adjust lighting: Make sure you are well lit from the front, without a lot of light behind you; for example, with windows in front of you.
- Improve your Wi-Fi connection: Move closer to your Wi-Fi router and make sure there are no objects impeding its signal, such as walls.
- Change app settings: Certain apps may allow you to adjust camera quality. Check your app settings and adjust if needed.
- Use your iPhone as a webcam: Connect to a supported iPhone and use its camera instead of the built-in Mac camera. See Use your iPhone as a webcam on your Mac.

These steps can be found here on this page: Use the built-in camera on Mac - Apple Support.


If the issue remains after following those steps, look over and follow the guidance offered on this page: If your built-in camera isn’t working on your Mac - Apple Support. This page offers steps to try if the built-in camera won’t activate or appear in an app on your Mac.


We hope this information helps you out.


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 25, 2022 08:31 AM in response to Gab878

Hello Gab878,


If your MacBook Air comes with a built-in camera, try the following steps to resolve the problem:

Improve image quality
- Clean the camera: Use a soft, lint-free cloth to wipe the camera.
- Adjust lighting: Make sure you are well lit from the front, without a lot of light behind you; for example, with windows in front of you.
- Improve your Wi-Fi connection: Move closer to your Wi-Fi router and make sure there are no objects impeding its signal, such as walls.
- Change app settings: Certain apps may allow you to adjust camera quality. Check your app settings and adjust if needed.
- Use your iPhone as a webcam: Connect to a supported iPhone and use its camera instead of the built-in Mac camera. See Use your iPhone as a webcam on your Mac.

These steps can be found here on this page: Use the built-in camera on Mac - Apple Support.


If the issue remains after following those steps, look over and follow the guidance offered on this page: If your built-in camera isn’t working on your Mac - Apple Support. This page offers steps to try if the built-in camera won’t activate or appear in an app on your Mac.


We hope this information helps you out.


Cheers!

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my FaceTime camera on my MacBook is poor quality

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