Updating Apple Watch
I’m updating my apple watch series 3 to 8.7.1 and it has been stuck on the preparing screen for multiple days. How do i fix this?
User profile for user:
Missy5937
User level:
Community Specialist
Hello lumpysoda,
Thanks for posting in the Apple Support Communities. We're happy to look into this with you.
If you haven't done so yet, try the steps outlined in the following article, under section: Need more help with updating?.
Update your Apple Watch - Apple Support
Need more help with updating?
Try these steps:
1. Make sure that your Apple Watch is connecting properly to its charger.
2. Restart your Apple Watch.
3. Restart your paired iPhone.
4. Try again to update your Apple Watch.
If the update won't start:
1. Open the Apple Watch app on your iPhone.
2. Tap General > Software Update.
3. Delete the update file.
4. Try again to update your Apple Watch.
Learn what to do if you see 'Cannot Install Update' when updating Apple Watch or if your Apple Watch says you need more available storage to install a watchOS update.
Keep us posted on how it goes.
Best regards.