I have fall detection turned on and all setting are correct. I fell and the watch did not detect. I reset the watch & verified the settings I passed out and did a hard fall and again the watch did not detect. What can I do to get it working?
Hi snyderscuba,
Thanks for the post. We see you have a question about fall detection, and would like to get you pointed in the right direction for the best help. We recommend using this link to Contact Apple Support directly or use this Get Support link for assistance.
Take Care.
Hi snyderscuba,
Thanks for the post. We see you have a question about fall detection, and would like to get you pointed in the right direction for the best help. We recommend using this link to Contact Apple Support directly or use this Get Support link for assistance.
Take Care.
I had the same thing happen. My watch used to think I fell if I hit a hammer too hard. This past week I had a fall that required an ambulance ride and the watch never noticed. I recommend these to my elderly family and friends and this now worries me that it won’t work for them.
I called the Apple support and they didn’t understand what I was talking about.
After talking with Apple they can not "Guarantee" they will work. They did all sorts of testing and said my watch was working correctly. I have not had another fall to test it but I am doubtful that it is working. I bought this so that when I went hiking and had a fall it would detect it so my family would know something was wrong. I guess I was wrong. Expensive watch not to work as "advertised"
I mean I was able to get up with help. Luckily. But I ended up calling 911 anyways. If I had been knocked out it would have been nice to work.
I wonder if the update recently changed stuff. I used to get notified with “did you fall?” Quite often from just general work.
Fall detection not working
