a random app from appstore appears on my iphone

i have an iphone 11 pro max and yesterday when i downloaded TikTok from appstore i found out that app store downloaded a random app with TikTok without asking my permission. Currently i don’t see any other devices on my phone and i changed my apple id too. I assume that i accidentally touched the download button, since this random app was on the “hot this week” chart, but again app store didn’t want me to confirm the download.

should i be considered?

iPhone 11 Pro Max, iOS 15

Posted on Oct 23, 2022 03:31 AM

Reply
1 reply

Oct 24, 2022 01:39 PM in response to Ananyme

Hi Ananyme,


Since it was an accidental download from the App Store, then you do not have to be concerned. However, if you think your Apple ID account has been compromised, then you can complete the steps listed here: If you think your Apple ID has been compromised - Apple Support that are also listed below.


Gain control of your Apple ID

If you think your Apple ID is compromised, use these steps to gain control of it and review your account information:

  1. Sign in to your Apple ID account page. If you can't sign in or you receive a message that the account is locked when you try to sign in, try to reset or unlock your account.
  2. Change your Apple ID password and choose a strong password.
  3. Review all the personal and security information in your account. Update any information that isn't correct or that you don’t recognize, including:
    • Your name.
    • Your primary Apple ID email address.* If you need to change your email addressupdate the features and services that you use with Apple ID, so that each one is using your updated Apple ID.
    • All alternate email addresses, rescue email addresses, and phone numbers. 
    • The devices that are associated with your Apple ID, if you've already set up two-factor authentication.
    • Security questions and answers. If you think they might be easy to guess, you should change your security questions.

4. Check with your email address* provider to make sure that you control every email address associated with your Apple ID. If you don't control the email addresses associated with the Apple ID, you should change the password for the email address or use a different email address. 

5. Set up two-factor authentication for your Apple ID. This additional security feature is designed to prevent anyone from accessing your account, even if they know your password.


Best regards


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a random app from appstore appears on my iphone

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