Apple gift card won’t work

I bought a gift card for $25 and it says it is in my account but when I try to spend it, it would go through

Posted on Oct 22, 2022 07:16 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2022 09:50 PM

DevinSnell Said:

"Apple gift card won’t work: I bought a gift card for $25 and it says it is in my account but when I try to spend it, it would go through"

-------


What to do:

A card is only redeemable in the country in which it was purchased. So, where did you get this card from?


Where was this Purchased?

A. Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be held accountable and if you can get your money back.


B. In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your money back.


Or...


C. A Retailer?:

If purchased at a retailer, take it back, asking what your options are for return. Gift Card return policies vary by rules of law. So, talk to the Manager, asking if you can get a new card.


III. Avoiding Scams:

In all I , recommend getting it at a retailer - that way you can easily avoid scams. Getting it online might result in scams (and plenty are reported). So, go to a retailer, and then add it to your Apple Account right then-and-there after the transaction goes through at the cash register. It'd be more safe, from what I read on these forums.

Go Here:

2 replies
Question marked as Top-ranking reply

Oct 22, 2022 09:50 PM in response to DevinSnell

DevinSnell Said:

"Apple gift card won’t work: I bought a gift card for $25 and it says it is in my account but when I try to spend it, it would go through"

-------


What to do:

A card is only redeemable in the country in which it was purchased. So, where did you get this card from?


Where was this Purchased?

A. Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be held accountable and if you can get your money back.


B. In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your money back.


Or...


C. A Retailer?:

If purchased at a retailer, take it back, asking what your options are for return. Gift Card return policies vary by rules of law. So, talk to the Manager, asking if you can get a new card.


III. Avoiding Scams:

In all I , recommend getting it at a retailer - that way you can easily avoid scams. Getting it online might result in scams (and plenty are reported). So, go to a retailer, and then add it to your Apple Account right then-and-there after the transaction goes through at the cash register. It'd be more safe, from what I read on these forums.

Go Here:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple gift card won’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.