AirPods Max stopped connecting to my Apple devices

Hi Ayo93,

We know it's important that you're able to maintain a connection so you can enjoy using your AirPods Max, and we would love to help.

To start, we recommend going ahead and resetting your AirPods Max to see if that resolves the issue for you. by following the below steps.

To restart or reset your AirPods Max:

1. First, charge them for a few minutes.
2. If you're experiencing issues with your AirPods Max, you can restart them. Press and hold the noise control button and the Digital Crown until the LED flashes amber.
3. You can also reset AirPods Max to factory settings. Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white.
4. After you reset your AirPods Max, you can connect them to your iOS or iPadOS device, or connect them to your Mac or other device.

AirPods Max can be associated with one Apple ID. If you want to use AirPods Max that someone else has used, they need to first remove them from their Apple ID.

If you need to set them up again, we recommend following the steps we've linked below.

Connect and use your AirPods Max

Cheers!

I've done all the steps and it does not work