Hey,
Been running the new Ultra watch the last couple of days.
Everything good apart from my clubcard doesn't show in my wallet on the watch (when it's there on the phones wallet). My payment cards work fine.
Done the update to software that indicated there was an issue to fix..... still not showing.
I've deleted the app from the phone, and the card from the wallet... re installed still nothing.
Any thoughts?
Best,
Stephen
Hello S2Stealth,
To help us get a better understanding of the issue, we’d like to ask a few questions.
Please also check out the information on the following page to ensure the correct process is being used to access and use rewards cards on Apple Watch: Use rewards cards on Apple Watch
Add a rewards card to Apple Watch
You can add a rewards card from an email or website link, a message, or from a notification sent to your iPhone.
• Email or website link: Look for an “Add to Apple Wallet” link. Tap the link to add the rewards card to Wallet.
• Notification: After paying with Apple Pay and providing your rewards card information, you may get a notification on your iPhone that lets you add that card as a rewards card. Tap the notification, then tap Add.
• Message: Tap a card sent to you in Messages.
Use a rewards card on Apple Watch
When you’re prompted to provide your rewards information (and you see the Apple Pay logo), follow these steps:
1. Double-click the side button.
2. Hold your Apple Watch within a few centimeters of the contactless reader, with the display facing the reader.
By default, Apple Watch displays the rewards card so you don’t need to scroll to it.
Thanks!
Hello S2Stealth,
Based on the information provided, and the steps already taken, we would suggest that you reach out to Apple Support using this link: Get Support
They will be in the best position to assist further.
Cheers.
To help us get a better understanding of the issue, we’d like to ask a few questions.
My old SE Watch, the reward card worked fine (sync'd between phone and watch).
As per the latest update which sighted an issue with reward cards... obviously its still there.
Payment cards work fine.
The card doesn't show on the watch at all, when there on the phone.
Reward Card (Tesco Clubcard) not showing in Wallet on Apple Ultra watch.
