In Photos I can play short avi videos which I have Import-ed from a trail camera (via its SD card), but when I try to put them into a shared album, a grey square appears, then disappears, the video is not placed, and there is no error or information message.
There is no problem putting stills from this device into the shared album.
What am I doing wrong?
iMac 24″, macOS 12.6
Understood, thank you.
I find it odd that no error message appears; seems a perfect scenario for one . Also, I couldn't find this straightforward answer through a routine search including several Apple support pages.
Understood, thank you.
I find it odd that no error message appears; seems a perfect scenario for one . Also, I couldn't find this straightforward answer through a routine search including several Apple support pages.
Hi georgefromsouthampton,
This is expected behavior, given that you're working with a video in the AVI format.
When you have a free moment, check out the information in the link below in the section titled "Which video formats and sizes do Shared Albums support?"
If Shared Albums aren't working - Apple Support
Shared Albums support MP4 and QuickTime video file types, and H.264 and MPEG-4 video file formats. Videos can be up to 15 minutes long.
You cannot add videos in the AVI format to Shared Albums because it is not supported.
Please do not hesitate to reach back out to us if you have questions.
Thanks for using the Apple Support Communities.
Cheers!
Photos can play avi videos but not put them into a shared album?
