Shared album is not updating.

Shared album is not updating. Latest photo and video uploads don’t show up for invitees. Also there’s a BIG discrepancy in number of files published and what is showing on owner’s shared album. Album is supposed to have more than 1000 photos (as shown on members album) but only 400 are showing on owner’s.

iPhone 11, iOS 15

Posted on Oct 19, 2022 6:20 PM

Reply
1 reply

Oct 21, 2022 4:40 PM in response to Tututino

Hey there Tututino,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


Let's make sure your device and all devices involved are up-to-date. If it is updated, let's restart your device. Restarting your device and making sure it is updated can resolve many unexpected issues. 


Take a look here on how to restart your iPhone: Restart your iPhone


Take a look here on how you can update your iPhone: Update your iPhone, iPad, or iPod touch


Once done, let's make sure all actions in this article were followed to ensure shared albums were set up correctly:


How to share albums in Photos on your iPhone, iPad, and Mac - Apple Support


If the issue persists, reach out to Apple directly to investigate:


Get Support


Have a great day!


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Shared album is not updating.

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