how do I reinstall my Mac to factory settings. I do not have a backup
MacBook Air 11″, OS X 10.11
Wondering which MacBook Air Model (Year) you are using.
This Apple Support article may help.
How to reinstall macOS - Apple Support
or
Erase and reinstall macOS – Apple Support
All the best :-)
Model
MacBook Air 11"
Version
OS X 10.11.2
Apple chat could not help. Told me I need to go to Apple Genius Bar to install OS. I have an appt but wonder about cost. I want to give this MAC to a friend who can use it.
Thank you for your reply, and added info., florafromlawrenceville
Now I'm no expert on this, and as Community members we can not speak for Apple.
However, seems to me that at Genius Bar they will look at the situation, lend a hand, or give advice freely,
If there is a cost involved (eg: dismantling / replacing parts etc.), they would give you a quote before going ahead.
Seems Apple does want people to be happy with their products.
I erased my Mac and am unable to reinstall OS. I do not have a backup and want to reinstall to factory settings
