Restore

I am trying to restore from itunes to my new iphone 14 pro max, request a password. I enter the passcode, the computer pasword but not work, how can complete the restore?????

Posted on Oct 18, 2022 2:51 PM

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2 replies

Oct 18, 2022 3:59 PM in response to sberman

Appreciate it but the thing is I don't and didn't have ''encrypt local backup'' enabled, the backup itself does not have a lock next to it, once I started this backup with the old phone it did not ask me or prompt me to input a password for this backup. Hence why I'm so confused as to what it is asking for, I typed my apple ID psswrd, typed my computer psswrd and even my old phones psswrd all incorrect.


I'm at a loss, it did not do this on my old mac with itunes, I did this one with a pc and itunes so now just wondering if it's an os thing.

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