Mac doesn't recognize new SSD external drive

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Mac doesn't recognize new SSD external drive

I have an iMac with macOS Monterey 12.6 it will not show my external hard drive. The drive is recognized on the disk utility but when I try to mount it I got the following message "Could not mount “SSD”. (com.apple.DiskManagement.disenter error 49244.)". How can I fix this issue? It is a brand new Portable SSD Mobile Storage with 7TB

MacBook Pro 13″, OS X 10.11

Posted on Oct 18, 2022 9:04 AM

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Answer 1

Oct 18, 2022 9:14 AM in response to Memakman

forgive me if you already did, but did you format the drive before trying to mount it?

if no, please see Erase and reformat a storage device in Disk Utility on Mac - Apple Support

and also File system formats available in Disk Utility on Mac - Apple Support

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Mac doesn't recognize new SSD external drive

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